How to report it
Email security@spokedna.com with the affected URL, steps to reproduce, observed impact, and whether customer data may be involved. If you encounter customer data, stop testing and contact us immediately.
Safe testing boundaries
You may report issues affecting the public website, portal, upload and download flows, authorisation boundaries, or exposed API routes. Do not access or alter customer data, disrupt the service, use social engineering, abuse payments, send spam, or run high-volume automated scans.
What happens next
We will acknowledge the report, assess its severity, preserve relevant evidence, and work to address confirmed issues. If customer data is materially affected, we will follow the appropriate notification process.