Access reports or delete a raw genome
Use your secure portal for report access and available file controls.
Open portalTrust centre
Your DNA stays yours.
We use your file to create the report you request. Research and sensitive findings are optional. We do not sell your data or share it with employers or insurers, and you can ask us to delete it.
From report choice to deletion
What happens to your DNA file.
- 01Choose and buy
Choose a report and pay securely without finding or uploading your DNA file first.
- 02Upload when ready
Review consent and upload your file through the secure portal. The exact file must pass compatibility checks before analysis starts.
- 03While we prepare it
Your file is used to create the report you requested. Spoke Bio maintains the evidence framework, prioritisation rules, and quality controls used to produce it.
- 04When processing is complete
Raw genome deletion is supported. You can also request an export or wider deletion from us.
Four commitments
The important part, in plain language.
- Sale of personal or genomic data
- Never
- Sharing with employers or insurers
- No
- Research or model training
- Off unless you opt in
- Sensitive findings
- Your choice
Your controls
You can reach a person when it matters.
The portal handles everyday access. Privacy and security questions come directly to us.
Request an export or wider deletion
Email us for a copy, correction, report deletion, or account deletion request.
privacy@spokedna.comReport a security concern
Tell us privately about a suspicious link, account issue, or vulnerability.
Security reporting details