Trusted by healthcare professionals.
Questions & answers
FAQ
Clear answers on privacy, reports, and what to expect.
We explain things plainly so you can move forward with confidence.
Privacy by design, security in practice.
You can delete your data whenever you choose.
We never sell your personal or genomic data.
1Do you diagnose disease?
No. The report is designed for prevention review, context, and clinician conversation. It does not diagnose disease or tell you to start, stop, or change medication.
2Do I upload my raw DNA file on the public page?
No. The public page explains the service and pilot. If your file is suitable, upload happens later through the secure portal with explicit consent.
3Which DNA files are most suitable?
The pilot starts with raw DNA exports from providers such as 23andMe, AncestryDNA, and MyHeritage. Whole-genome VCFs and unusual files can be reviewed manually before checkout.
4Can I delete my genome file later?
Yes. Raw genome deletion is part of the secure portal flow. Released reports and audit records can remain available without keeping the original raw file.
5Do you sell or reuse genetic data?
No. Pilot data is used to assess fit, run the report workflow, and deliver the report unless you give separate consent for another use.
6What makes this different from an automated raw DNA report?
The report is built around context: your stated goals, family history, available labs, current screening status, and the strength of evidence behind each signal.
7Do I need recent labs?
No, but labs can make the interpretation more useful. If you have recent biomarkers, they can help separate a genetic signal worth acting on from one that should simply be noted.
8Can clinical marker reports be included?
Yes, when provenance is clear. Clinical genetic reports, lab PDFs, or relevant medical context can be reviewed separately from consumer raw DNA data.
9Can I choose what topics are included?
Yes. Intake is designed to capture your goals and boundaries, so the report can focus on useful prevention questions rather than every possible trait.
10How fast is the pilot?
The target turnaround is 72 hours after secure intake and context review, subject to file quality and cohort capacity.
Curious what you will receive?
See a sample report and explore what is included.