Questions & answers
Extended FAQs
Detailed answers about reports, raw DNA files, privacy, and what happens after you upload.
01What will I learn from my report?
Your report may help explain or confirm patterns you have already noticed, then show which findings may be worth exploring, which can wait, and which are simply interesting to know. It includes evidence labels and practical options, so you can decide what feels relevant to you.
02Will every finding mean I need to do something?
No. Many findings are context, not instructions. Spoke separates what may be worth checking from what can wait and what is simply interesting to know. You choose whether to explore a finding, track it, discuss it, or leave it in the background.
03How do I know which findings to trust?
Every finding is labelled by the strength of the evidence and its limits. We check file format and marker coverage, then prioritise findings that are more credible, relevant, and potentially useful. Weaker or uncertain associations stay as context rather than being presented as something you should act on.
04Can I choose whether to see sensitive findings?
Yes. Sensitive health areas stay out of the report unless you actively opt in. You choose which areas you want included before analysis, and you do not have to include any of them.
05Is this a diagnosis or a clinical genetic test?
No. Spoke is an educational interpretation of consumer raw DNA. Its primary purpose is to help you understand possible patterns, evidence, and priorities. It does not diagnose conditions or replace clinical genetic testing. If a finding could affect medication, screening, or care, it needs confirmation through an appropriate test and a qualified healthcare professional.
06Can I share my report with my doctor?
Yes, if you want to. The main report is written for you first. When something may be worth discussing, the report includes a concise doctor-ready summary with the evidence, limits, and possible measured checks. You decide whether to share it.
07What raw DNA files do you accept?
We currently support raw DNA exports from 23andMe, AncestryDNA, MyHeritage, and Living DNA. Other raw-data formats may need manual review. You can choose and buy a report without finding the file first. If the file is already to hand, the optional browser check can offer early reassurance; the exact uploaded file is checked before analysis.
08What happens during the optional file check?
The optional check runs locally in your browser. It reads the filename, header, and a small marker sample without uploading or storing your genome. You see whether the file looks likely compatible, needs manual review, or is not supported. You do not need to complete it before choosing or buying a report.
09What if I have not taken a DNA test yet?
You can start with a MyHeritage DNA kit through our affiliate link. Once your results are ready, download your raw DNA file for a Spoke report, subject to compatibility. The kit and Spoke report are purchased separately. Affiliate link: Spoke DNA may earn a commission from purchases.
10How long does a report take?
Reports are usually ready within four business days after your file and required checks are complete. If your file needs manual review or we need more information, we will tell you before analysis continues.
11What happens to my DNA file after the report?
Your raw DNA file is stored encrypted and used to provide your report and any updates you request. It is never sold or shared with insurers. You can delete the active raw genome file in the portal when processing is not running. Encrypted backups or object versions may remain until their configured expiry window, and released reports and audit records may remain unless you make a broader privacy request.