What we collect
We collect contact details, service-intake answers, consent records, uploaded genomic files, supporting context files, generated report artifacts, and audit events needed to provide and protect the service.
What we do not do by default
We do not sell personal or genomic data, share it with employers or insurers, upload it to public databases, reuse it for research, train models on it, or send it for third-party enrichment without separate explicit consent.
How data is separated
Identity and consent records are kept separate from genomic objects and report artifacts. Object keys use case and subject identifiers, not names or emails.
Customer controls
Customers can view released reports in the portal, request secure downloads, request correction, delete raw genome files when processing is not running, and request broader deletion or export support.