Leave the file as it is.
No need to open, rename or edit it. Keep the original download exactly as it arrives.

Your DNA, your next step
Already taken a DNA test? Get the original file from your testing company, ready to explore with Spoke.
Find my providerStart with your testing company
Choose your provider to see where to go in your account. You don’t need to open or understand the file itself.
The ZIP filename starts with genome. 23andMe says requests usually take about a week and can take up to 30 days. Keep the ZIP private and unedited.
Check the 23andMe official guide (opens in a new tab)The download is a ZIP named dna-data-(date).zip. The email may take up to 24 hours; use the newest request link, which works once and expires after one week.
Check the Ancestry official guide (opens in a new tab)Only the kit manager can download after results are published. Use a computer or Android device; iPhone and iPad downloads are not supported. Raw files for kits uploaded from another provider cannot be downloaded from MyHeritage.
Check the MyHeritage official guide (opens in a new tab)Choose the autosomal (family ancestry) file for third-party use, rather than the separate mtDNA or Y-DNA download.
Check the Living DNA official guide (opens in a new tab)The Build 37 Concatenated Raw export is a CSV inside a GZ archive; keep the original compressed file private and unedited. Files transferred into FamilyTreeDNA from another provider cannot be downloaded.
Check the FamilyTreeDNA official guide (opens in a new tab)Provider instructions checked . Each guide links to the provider’s own help page.
A little care with your data
No need to open, rename or edit it. Keep the original download exactly as it arrives.
Your DNA is sensitive personal data. Avoid sending it as an email attachment.
After purchase, upload the kit you own or are authorised to manage through your private account.
A helping hand
Read our guide to choosing a DNA test for Spoke before buying.
Request a fresh download link through your provider account. Use its latest email and follow the provider’s instructions.
Explore what a raw DNA health report can tell you, including its limits.
When you’re ready
Choose a report for the health questions that matter to you.
Buy securely, then upload when you’re ready.